Thursday, December 13, 2007 11:26 AM CST

Cozean Memorial Chapel, located in downtown Farmington, is a recipient of the 2007 National Funeral Directors Association’s Pursuit of Excellence Award, placing them among the top two percent of funeral homes nationwide.

“The Pursuit of Excellence Program inspires funeral homes to continually evaluate and improve their level of service to families and communities,” said NFDA Chief Executive Officer Christina Pepper, CAE. “These firms exceed expectations in all facets of funeral service and are true leaders within their profession.”

Achieving a Pursuit of Excellence Award requires that a funeral home must meet strict quality service criteria that include: compliance with state and federal regulations; continuing education and staff development; family outreach and support; community service and education; professional association service and participation; and marketing, advertising and public relations.

According to NFDA, Cozean Memorial Chapel was the only funeral establishment in the state of Missouri to receive the Pursuit of Excellence Award this year. Moreover, this marked the fifth year in a row that Cozean Chapel has won the prestigious award.

“Our staff is quite honored by this professional recognition,” said Jon Cozean, president of Farmington Undertaking Co., Inc., which does business as Cozean Memorial Chapel. “Our firm is a big supporter of continuing education, and as a result we participate throughout the year in numerous conferences, seminars, and on-site training programs to keep abreast of continual changes taking place in our profession,” added Cozean, who is recent president of the Missouri Funeral Directors Association.

In addition to both the national and state funeral directors associations, Cozean Memorial Chapel is a member by invitation of the two leading funeral service organizations, the International Order of the Golden Rule and Selected Independent Funeral Homes.

NFDA is the leading funeral service association, serving 19,500 individual members who represent more than 10,000 funeral homes in the United States and other countries. From its headquarters in Brookfield, Wis. And its Advocacy Office in Washington, D.C., NFDA provides advocacy, education, information, products, programs, and services to help members enhance the quality of service to families.

For more information, visit www.nfda.org.

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